Assistant Energy Advisor – Energy Efficiency & Fuel Poverty

  • Job Reference: 00003207-1
  • Date Posted: 10 November 2021
  • Recruiter: Community Energy Plus
  • Location: Truro, Cornwall
  • Remote Working: Some remote working possible
  • Salary: £20,433 to £21,092
  • Sector: Call Centre / Customer Service, Community & Sport
  • Job Type: Contract
  • Duration: Initially, a 1 year fixed term contract (3 month probationary period)
  • Work Hours: Full Time

Job Description

Contract: Ideally this is a full time role, but we are open to part time/flexible working arrangements with the right individuals.

Duration: Initially, a 1 year fixed term contract (3 month probationary period) with the potential for extension.

Location: Based at our office in Truro, but with opportunities for flexible/home working after initial training.

Salary: The full time equivalent salary for the role is £20,433, rising to £21,092 on completion of 3 month probationary period and attainment of City & Guilds 6281 Level 3 certification in Energy Awareness. (Pro rata for part time roles).

Start Date: ASAP


We are recruiting Assistant Advisors to join our Energy Advice team to work on a range of projects tackling fuel poverty and energy efficiency across Cornwall.

Are you are a people person who is passionate about supporting residents to improve their circumstances? If you’re interested in making a difference in your community and looking for a way to use your people and administrative skills in a role that has a real impact, then CEP’s Assistant Energy Advisor role is for you.

Knowledge about energy efficiency is not essential but some basic understanding of domestic energy is important (we will provide lots of training for the right candidate). We are looking for someone who has experience in providing advice and help, and has a caring ethos.

Our Assistant Energy Advisors:

  • Are committed to great customer service
  • Have an approachable outlook and ability to communicate with people of all backgrounds
  • Have an excellent eye for detail
  • Are flexible and take a collaborative approach to team work
  • Are prepared to learn new skills around fuel poverty and domestic energy efficiency.

We are keen to fill this position as soon as possible, and will make an appointment as soon as we have identified a suitable candidate. Therefore, an early application is recommended.


Further details: Please email recruitment@cep.org.uk to arrange an informal chat.

To make an application, click APPLY NOW to submit your CV and covering letter describing your motivations and suitability for the role, noting the expectations set out in this role description.

The deadline for applications is midnight, Tuesday 30th November 2021

We are unable to respond to every application. Applicants who will be offered an interview will be contacted by email.