We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.
Our research income in recent years means we're fastest growing UK Research University and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is international quality (2014 Research Excellence Framework) and we encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students.
With over 22,000 students and 5,500 staff from 180 different countries we offer a diverse and engaging environment in which to work. We are an equal opportunity employer, a Disability Confident employer and an Athena Swan accredited institution. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.
Technical Services at the University of Exeter is comprised of STEMM-facing research and teaching technical staff. Whilst all operating in a single service our staff work in a wide range of specialist areas such as, Engineering, Physics, Geology, Mining and Minerals, Renewable Energy, Life and Environmental Science, Sports and Health Science, Medical Sciences and Medical Imaging.
Purpose of Role
The role holder will provide general technical assistance to academic staff and students within the teaching and research laboratories of the College of Medicine and Health, working with a team of technicians across the college to ensure a safe and efficient working environment. The post will entail a schedule with a shifting focus each term, with the opportunity to gain varied experience in teaching and research labs focused on the life and health sciences. The post will be based in the buildings occupied by the Medical School at the St Luke’s and Streatham.
Daily tasks will include:
- Provide basic technical assistance for laboratory classes and student projects.
- Assist in maintaining laboratory equipment and facilities in good order and in maintaining a clean and hygienic laboratory environment.
- Check and maintain laboratory and teaching resources – consumables stocks, first aid boxes, etc.
- Acting as point of contact for student and staff queries and feedback, following up with supervisory staff where appropriate in order to respond.
Service Delivery (Teaching and Research Support)
The role-holder will be expected to deal with internal or external stakeholders creating a positive image of Technical Services by being responsive and prompt in responding to requests and referring the user to the right person if necessary; to adhere to the overall standards of the service including H&S, compliance and regulatory standards.
The role holder may also provide regular and routine introductions – demonstrating the use of laboratory/workshop facilities and equipment to staff, students and visitors.
Receive, understand and convey information in a clear and accurate manner - oral, written, electronic and visual media.
Teamwork and motivation
The role-holder will be required to participate and contribute to the team.
Liaison and Networking
The role-holder will be required to: build and develop on-going relationships to ensure effective communications and effective working; be a member of cross-functional or technical service-wide working teams or groups where the main purpose is to share information.
Decision Making, Processes and Outcomes
The role-holder will be required to: make decisions that affect themselves and their immediate team.
Leadership, Planning and Organising Resources
The role-holder will be required to: work to a set pattern, carrying out routine tasks and to work from a set of instruction; to plan, prioritise and organise their own work to achieve agreed objectives.
Initiative and Problem Solving.
The role-holder will be required to: solve standard day-to-day problems as they arise, this may involve choosing between a limited number of options by referring to guidelines or to what has been done before; to recognise when a problem should be referred to others.
Analysis and Research
The role-holder will be required to: establish the basic facts in situations that require further investigation and to recognise when to inform others.
Sensory and Physical Demands
The role-holder will routinely demonstrate dexterity, co-ordination using materials, tools, equipment and machinery in accordance with their work.
They will use their physical and sensory abilities and skills to perform complex tasks at a level which would require either knowledge of relevant methods or routines.
The role-holder will work in an environment where they will be required to show due care and diligence for the health and safety of themselves and others.
This may take place in a high risk laboratory/workshop environment where you will be required to follow and enforce safety procedures.
There may be the requirement to wear personal protective equipment.
Actively contribute to continuous improvement strategies.
Implement, adhere to and promote relevant Work Health and Safety policies/guidelines, University Environmental Sustainability and waste management guidelines/policy and carry out any responsibilities outlined in Safety Management Plans and H&S audit recommendations.
Pastoral Care and Welfare
The role holder will be expected to show sensitivity to those who may need help or, in extreme circumstances are showing signs of obvious distress – initiating appropriate action by involving relevant people.
Encourage and promote behaviour consistent with University's values and standards, equality and diversity standards and guidance, and create a positive work environment.
Personal and Team Development
Proactive personal and professional development including completion of mandatory training, skills courses and specialist training. Keep up-to-date technically and apply new knowledge.
Knowledge and Experience
The role-holder will be aware of basic principles and practices; have an understanding of the systems and procedures which directly impact on their own work and be supervised or work closely with colleagues they can turn to for support.
This job description summarises the main duties and accountabilities of the post and is not comprehensive. There is a clear expectation that the post-holder will support other areas of Technical Services and will undertake other duties of similar level and responsibility.
Duties and Responsibilities
Duties will include,
- Setting-up equipment and prepare resources for laboratory classes and provide assistance to teaching staff within these classes.
- Assist in maintaining a clean and hygienic laboratory environment (e.g. cleaning and disinfection of equipment and surfaces, emptying clinical waste containers, tidying surfaces)
- Prepare basic chemicals for use within the laboratory (Buffers, Disinfectants etc.).
- Basic administrative duties (e.g. maintenance of asset registers, checking of equipment stocks, ordering of consumables)
- Follow health and safety procedures, and other standard procedures, and assist in the creation and updating of risk assessment forms
Training and Development opportunities
Who works in the organisation that the intern can learn from- you could like to LinkedIn profiles here.
Other members of the wider Technical Services team, depending on skills required
The post will entail a high degree of on the job training to enable the post holder to undertake most duties almost entirely independently with own initiative towards the latter half of the appointment.
Accredited qualifications – can be arranged externally if requested
Potential for progression for the right candidate in your company or highlight how the experience can help the intern with their next step
Level of Support
How frequently will the intern meet their line manager? Fortnightly.
Will they be allocated a mentor? Yes, aligned with the project/ area of work they will be working on each term.
Other Benefits, Rewards and Recognition
We offer some fantastic benefits including:
- 39 days leave per year
- options for flexible working
- numerous discounts at leading retailers
- onsite gyms on all of our campus' and a cycle to work scheme
- sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
- stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
- Undergraduate degree in medical sciences, biology or the life sciences.
Skills and Understanding
- Ability to perform standard scientific procedures after appropriate training.
- Good time management and planning skills.
- Familiarity with Microsoft Office software – Word, Excel and comfortable with the use of IT in general
- Ability to communicate effectively, both orally and in writing, with staff and students.
- Ability to maintain accurate and detailed records.
- Knowledge of laboratory techniques
- Experience of the lab environment and carrying out experimental/ lab procedures
- Experience of working with others to coordinate and produce a desired output in a given timeframe
Behavioural Characteristics/ Personal Qualities and Attributes
- Ability to use own initiative.
- Willingness to work as part of a team
- Organised and methodical with a good attention to detail.
- Willingness to undertake training.
Graduate of a UK university within the last 3 years
Right to work in the UK for the duration of the internship.
Closing date: 21/07/19
Interview date: 29/07/19
Start date: 01/08/19
End date: 05/08/20
To apply for this role please complete our internship application which can be downloaded here: http://ex.ac.uk/bqu. Please send your completed form to us by clicking APPLY NOW