Impact Support Assistant

Job Description

Purpose of Role
The Impact Support Assistant (ISA) will form a critical part the College of Social Sciences and International Studies’ (SSIS) and the University of Exeter Business School’s (UEBS) preparations for the Research Excellence Framework. The ISA will be managed by the Government and Society Impact and Partnership Development Officer within the directorate Innovation, Impact and Business. The ISA will support individuals and groups of Impact Case Study (ICS) leads within SSIS and UEBS with the impact evidence collection and writing that will enhance the progression and development of high quality impact case studies for submission in July 2020. This can include supporting desk research, copy writing, data collection and analysis, qualitative interviews

PERSON SPECIFICATION- Essential (E) and Desirable (D)

• Educated to first degree level or equivalent experience. (E)
• A social sciences qualification. (D)
Qualities, Skills and Understanding:
• A good understanding of qualitative and quantitative research methods. (E)
• Strong organisational skills. (E)
• Experience of analysing research analysis. (D)
• Have a basic knowledge of the Research Excellence Framework (REF) and a basic working knowledge of research impact.(D)
• Basic project management skills. (D)
• Willing to work flexibly to achieve project demands.(E)
• Experience of working in a data management environment. (E)
• Experience of working in a research institution. (E)
Behavioral Characteristics:
• Ability to maintain accurate records, manage information distribution and collate information and data clearly. (E)
• Ability to organise and prioritise own work within the portfolio framework, work on your own initiative, and be strongly self-directed and as part of a team. (E)
• Good written and verbal communication skills. (E)
• Computer literate. (E)
• Good analytical skills. (E)
• Able to liaise sensitively with colleagues and academics. (E)
• Able to build contacts and participate in internal and external networks for the exchange of information and collaboration. (E)
• Participate as a member of the Government and Society impact development team. (E)
• Engage in continuous professional development as required and be willing to learn. (E)
Informal Enquiries:
Before submitting an application you may wish to discuss the post further by contacting Emma Rundle, Impact and Partnership Development Officer, telephone (01392 727504) or email

Training and Development opportunities:
The intern will work with a very experienced team of impact and partnership development managers with excellent internal and external networks. They will be able to attend events organised by the team.

The university offers online and in-person learning and development opportunities, including mandatory online training in Prevent Duty - Inclusive, Cohesive and Safe Universities; Equality and Diversity Introduction; Health and Safety Introduction and Information Governance. Plus GBPs are offered a ‘how to make the most of your internship’ introductory session, bespoke mentoring, work shadow and career consultancy opportunities.

A previous GBPs in these roles have now gone on to work as an Impact Manager at Queen Mary University and a REF Impact Manager at this University!

Level of Support:
They will meet weekly with their line manager. We are happy to help them find a mentor.

The university offers extensive support to staff, including a structured Professional Development Review and Wellbeing Service plus GBPs are offered 1:1 support from the Internships Team.
The university offers a wide range of benefits, rewards and recognition, including generous pension and holiday allowance of 39 days a year.


To apply for this role please complete our internship application which can be downloaded here: Please send your completed form to us by clicking APPLY NOW