Project Assistant (Energy Efficiency)

  • Job Reference: 00003112-1
  • Date Posted: 1 September 2021
  • Recruiter: Community Energy Plus
  • Location: Truro, Cornwall
  • Remote Working: Some remote working possible
  • Salary: £18,500
  • Sector: Administration, Call Centre / Customer Service, Community & Sport, Mining / Oil / Gas, Retail & Consumer Products, Science & Technology
  • Job Type: Contract
  • Duration: 1 year fixed term
  • Work Hours: Full Time

Job Description

Community Energy Plus is a multi award winning social enterprise. 

We are looking to recruit a Project Assistant.

This exciting role will include:

  • Supporting the Senior Project Manager and energy advice team with administrative processes, including assisting with project invoicing and reporting as required.
  • Responding to initial enquiries about a wide range of energy related issues, referring clients onto the advice team for further advice and support; providing information and, where appropriate, making referrals on behalf of clients to grants and other sources of funding for the installation of heating upgrades and energy saving measures; delivering accurate and impartial advice on energy efficiency, renewable energy, fuel bills and wider support to maintain affordable warmth for the home.
  • Maintaining effective customer relationships to assist customers to take action upon advice provided.
  • Assisting vulnerable clients to complete application forms by collecting relevant sensitive information over the phone. Helping to administer emergency pre-pay meter top ups for vulnerable clients and ordering small measures such as low energy light bulbs, for delivery to clients as required.

How To Apply

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