Technical Sales Engineer

  • Job Reference: JR102654
  • Date Posted: 29 April 2022
  • Recruiter: Topcon Technology Ltd
  • Location: Minchinhampton, Gloucestershire
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Engineering, Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Job Purpose
Provide highly visible technical customer training and support for Topcon Technology Ltd’s (TTL) Construction Weighing Products and associated engineering software.

Main duties and responsibilities

  • Provide 1st time installation and training for new TTL customers along with engineering advice on best practice for TTL Weighing products.
  • Run live demonstrations of Topcon Technology equipment for customers and future customers, working alongside the Topcon sales teams.
  • Develop and input into training materials, user guides and webinar for use by customers and the sales team.
  • Provide technical advice and feedback to the business on any current issues and technical problems.
  • Maintain a good working relationship with other departments.
  • Other duties as and when required by the business.

Required experience, skill and knowledge

  • Previous significant experience within a technical support role gained in the construction or surveying sector.
  • Good understanding of hydraulic systems.
  • A strong understanding of analysis, design, and development of industrial and/or on-vehicle systems.
  • Hands on experience of modern quarrying/construction/mining/recycling equipment.
  • An understanding of the principles and processes to provide first class customer services.
  • Good communication skills, enabling clear and accurate delivery of information to customers.
  • Good computer skills with working knowledge of Microsoft Office software.
  • Excellent problem-solving skills, with a keen eye for detail and creative solutions.
  • Good organisation skills, with the ability to manage various deadlines and duties.
  • Full driving licence and the willingness to regularly travel, nationally and on occasions internationally.

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