Part time Administrator - Service Department (100% office based)
This is a fantastic opportunity to join a busy service admin team. This part-time position, based at our offices in Trowbridge, Wiltshire, provides a busy and varied workload. Comprehensive process training and support is provided but candidates should already have a strong knowledge of Microsoft Outlook & Word.
Personal Qualities - applicantsshould be proactive, highly organised multi taskers, computer literate and calm when under pressure with strong communication and listening skills, committed to personal development within the role.
Administrator - part time (100% office based)
The role -
- Assisting area service managers with the scheduling of maintenance visits at customer sites
- Making telephone calls to customers and sending follow-up confirmation emails
- Updating appointment grids using the CRM
- Preparing Risk & Method Statements in advance of engineer visits
- CRM data validation, e.g. key-holders and site contact details
- Obtaining purchase order numbers from customers
- Ad-hoc tasks
Essential skills -
- Excellent telephone manner & customer care skills
- Excellent verbal and written communication abilities
- Proficient in Microsoft Outlook and Word
- Good keyboard skills
- Ability to work independently, whilst also being able to follow specific instructions
Qualifications
Along with the successful completion of secondary or higher education, a Business & Administration (Level 2 or similar) qualification is advantageous, although successful workplace experience carrying out a similar admin based, customer service role is also beneficial.
The Package
- A starting salary of £15,600 p.a. 25 hours per week
- 25 hours per week, Monday-Friday (08:30-13:30 or 09:00-14:00)
- One to one admin procedures training.
- Workplace pension contributions.
- 20 days holiday p.a. + Bank Holidays + an extra day off for your birthday.
- Free on-site parking.
- BenefitHub incentives.
- Medicash plan.
Please Note: Many thanks for your application, unfortunately we can only respond to those offering the most relevant skills, experience & location as outlined in our advert. If you have not received an interview date within 14 working days of your email, please presume your application has been unsuccessful on this occasion.
