Gradsouthwest's Service, Policies and Procedures

Our service is based on our promises to you.

Candidates, we promise that we will:

  • Take care that vacancies are accurately described, genuine and appropriate (but you should still do your research and check anything that seems suspicious).
  • Put your interests first even if this means declining vacancies we are not sure about.
  • Do everything we can to publish a wide range of quality vacancies.
  • Respond quickly and courteously to your queries and requests.

Recruiters, we promise that we will:

  • Publish vacancies within two working days.
  • Respond quickly and courteously to all queries and requests.
  • Do everything we can to attract lots of active candidates.
  • Only sell you recruitment packages that we genuinely believe will meet your needs.

This service promise is supported by our corporate policies and procedures:

Advertising Terms and Conditions

Anti-bribery Policy

Competitions Terms and Conditions

 - Competitions webpage

Complaints Policy and Procedure

Data Protection Policy

Environmental Policy

Equal Opportunities and Diversity Policy

Modern Slavery Statement

 - UK Government Factsheet for Recruiters

Privacy Policy and Cookies Information

Procurement Policy and Procedures